FAQ

Is Good Wave based in the United States?

Yes! We are based in sunny San Diego. Currently our team is 100% remote with teammates in California, Florida and throughout the Midwest. Yes, there are bodies of water in the midwest ;)

What is Good Wave’s standard windsurfing board shipping time?

Nearly all of our products are manufactured directly in the United States. It typically takes 2 business days to process, and 5-7 business days for shipping. Please feel free to reach out to let us know about any urgent date you need your product to arrive, such as for an upcoming surf camp, vacation, etc. Likely, we can arrange with our warehouses to meet your deadline but please reach out so we know.

Does Good Wave accept returns?

Yes, please refer to our Shipping & Returns page.

How do I contact Good Wave?

Urgent questions: please find us on chat on the bottom right of the website! If we're unavailable, we're helping another customer so please just leave us a message.

All other questions please use our contact form.

I want to order more than one windsurfing board. Can I get a discount?

Yes, please contact us.

Which windsurfing board size is right for me / my child?

Please contact us. It depends on experience, body weight, and carrying ability. This last one is particularly important for parents who want to get kids in the habit of carrying their windsurf board themselves from the car to the beach.

Does Good Wave have inventory in a certain product?

If you can purchase it on our website, likely we have it. Sometimes we run out, but we can easily find you a replacement board or refund your order if so.